SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Run by Completelink Limited, Prestwood Coach House is a nursing home in Stourbridge, Staffordshire with 40 registered beds. CQC registers it to look after older people, people with dementia, younger adults and people with a physical disability.
Its kitchen was rated 5 for food hygiene in June 2025. 85% of homes in Staffordshire also score 5. Across Staffordshire, 78% of rated homes are Good or Outstanding, against 82% for England. 2 of Completelink Limited’s 2 rated homes are Good or Outstanding (compare care home groups). Fairmont Residential Limited, 2.6 km away, is the closest home rated Outstanding. There is no registered manager on CQC's register right now.
CQC rated it Good overall and in all five key questions in October 2022. Its previous rating, in July 2020, was Requires improvement, so the home has improved.
