SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Primrose Lodge is one of 163 care homes in Leicestershire: a 15-bed residential care home in East Goscote, run by Broadoak Group of Care Homes. Its CQC registration covers older people, people with dementia and people with a physical disability. That is smaller than most homes in Leicestershire, where the typical home has 30 beds.
9 of Broadoak Group of Care Homes’s 13 rated homes are Good or Outstanding (compare care home groups). Of the 6 closest rated homes, none is rated above it. 94 other homes in Leicestershire share its tier, “Good”. The kitchen has a food hygiene rating of 5 (very good), from October 2023. 82% of homes in Leicestershire also score 5.
CQC rated it Good overall and in all five key questions in September 2019. It was also rated Good at the inspection before, in December 2016. CQC hasn't re-rated the home for over 5 years, like 31% of homes in Leicestershire. Here is how rating age varies by council.
