Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvementRated 4 years ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Primrose Place is in the Requires improvement tier ?, with 54 other homes in Birmingham.
77% of rated homes here are Good or Outstanding (England: 82%).
Primrose Place is one of 272 care homes in Birmingham: a 5-bed residential care home in Birmingham, run by Nuvo Healthcare Limited. Its CQC registration covers older people, younger adults, people with a learning disability or autism and people with a sensory impairment. It is a small home for Birmingham, where the median is 16 beds.
CQC's latest rating, from November 2022, is Requires improvement overall. It was Requires improvement for safe and well-led as well. Effective, caring and responsive were rated Good. Its previous rating, in April 2019, was Good, so the home has slipped.
Morning Stars, 0.0 km away, is the closest home rated Good. 54 other homes in Birmingham share its tier, “Requires improvement”.