SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Ignite Health And Home Care Services Ltd runs Step Forward Support, a residential care home in Birmingham with room for 5 residents. It is registered to care for older people, younger adults, people with a learning disability or autism and people with mental health needs. It is a small home for Birmingham, where the median is 16 beds.
Of the 6 closest rated homes, none is rated above it. It is one of 2 homes run by Ignite Health And Home Care Services Ltd. 2 of those with a rating are Good or Outstanding. 139 other homes in Birmingham share its tier, “Good”. The kitchen has a food hygiene rating of 5 (very good), from February 2026. 86% of homes in Birmingham also score 5.
In March 2022, CQC gave it Good overall, and Good for each of the five key questions too.
