CompareMyCare

Nursing home · Birmingham

Step-forward support services

129 Millfield Road, Birmingham, B20 1EA

Good SafeEffectiveCaringResponsiveWell-led Rated 7 years ago
Call 07411 381412 Website ↗

CQC rating

Good
Published 12 July 2019 Rated 7 years ago ?
  • SafeAre people protected from abuse and avoidable harm?Good
  • EffectiveDoes care achieve good outcomes and a good quality of life?Good
  • CaringAre staff kind, compassionate and respectful?Good
  • ResponsiveAre services organised to meet people's needs?Good
  • Well-ledIs the home well managed, with a culture of high-quality care?Good

CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?

Read the full report on the CQC website ↗

How it compares in Birmingham

Step-forward support services is in the Good tier ?, with 139 other homes in Birmingham. 77% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 4 (1%)
  • Good, with Outstanding areas 5 (2%)
  • Good 140 (51%)
  • Good, with an area to improve 41 (15%)
  • Requires improvement 55 (20%)
  • Inadequate 3 (1%)
  • Not yet rated 24 (9%)

See all 272 care homes in Birmingham →

Care homes nearby

  • Ashmill Residential Care Home
    Birmingham · B20 1EA · Residential care home · 19 bedsunder 0.1 km
    Requires improvement SECRW Rated 6 years ago
  • Silverbirch Home
    Birmingham · B20 1DR · Residential care home · 9 beds0.1 km
    Good SECRW Rated 8 years ago
  • Robert Harvey House
    Birmingham · B20 1AD · Nursing home · 52 beds0.7 km
    Outstanding SECRW Rated 1 month ago
  • Acorn Care Home
    Birmingham · B20 2PL · Nursing home · 31 beds0.9 km
    Requires improvement SECRW Rated 1 year ago
  • Primrose Place
    Birmingham · B20 2JD · Residential care home · 5 beds1.0 km
    Requires improvement SECRW Rated 4 years ago
  • Morning Stars
    Birmingham · B20 2JD · Residential care home · 20 beds1.0 km
    Good SECRW Rated 7 years ago

More care homes near B20 1EA →

Other homes run by Ignite Health And Home Care Services Ltd

2 care homes in total: 2 Good.

  • Step Forward Support
    Birmingham · B20 2PQ · Residential care home · 5 beds
    Good SECRW Rated 4 years ago

All 2 homes run by Ignite Health And Home Care Services Ltd →

Step-forward support services in brief

Run by Ignite Health And Home Care Services Ltd, Step-forward support services is a nursing home in Birmingham with 5 registered beds. Its CQC registration covers older people, younger adults and people with mental health needs. That is smaller than most homes in Birmingham, where the typical home has 16 beds.

Across Birmingham, 77% of rated homes are Good or Outstanding, against 82% for England. Food hygiene inspectors scored the kitchen 5 out of 5 in January 2024. 86% of homes in Birmingham also score 5. The nearest home with a higher rating is Robert Harvey House (Outstanding), 0.7 km away. Ignite Health And Home Care Services Ltd runs 2 care homes, and all 2 rated are Good or Outstanding.

In July 2019, CQC gave it Good overall, and Good for each of the five key questions too. The rating is more than 5 years old. In Birmingham, 60% of ratings are that old (see how rating age varies by council).