SafeAre people protected from abuse and avoidable harm?72%Good
See the breakdownHide the breakdown1 of 8 below good
Safe environmentsSome shortfalls
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?89%★Outstanding
See the breakdownHide the breakdown4 of 7 exceptional
Equity in accessGood
Person-centred careGood
Providing InformationGood
Care provision, integration and continuityExceptional
Equity in experiences and outcomesExceptional
Listening to and involving peopleExceptional
Planning for the futureExceptional
Well-ledIs the home well managed, with a culture of high-quality care?89%★Outstanding
See the breakdownHide the breakdown4 of 7 exceptional
Freedom to speak upGood
Governance, management and sustainabilityGood
Workforce equality, diversity and inclusionGood
Capable, compassionate and inclusive leadersExceptional
Learning, improvement and innovationExceptional
Partnerships and communitiesExceptional
Shared direction and cultureExceptional
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 24 good, 8 exceptional, 1 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Robert Harvey House is a 52-bed nursing home in Birmingham, run by Broadening Choices For Older People. It is registered to care for older people, people with dementia, people with a physical disability and people with a sensory impairment. Most homes in Birmingham are smaller: the median there is 16 beds.
The kitchen has a food hygiene rating of 5 (very good), from April 2026. 86% of homes in Birmingham also score 5. 3 other homes in Birmingham share its tier, “Outstanding”. 3 of Broadening Choices For Older People’s 3 rated homes are Good or Outstanding (compare care home groups). It is the only Outstanding home among the 7 closest.
CQC's latest rating, from September 2026, is Outstanding overall. Responsive and well-led were also Outstanding. CQC rated safe, effective and caring as Good. Its previous rating, in October 2017, was Good, so the home has improved. That is more recent than most ratings in Birmingham, where the typical rating is about 7 years old. CQC found some shortfalls in “safe environments”, one of 1 standards out of 33 scored below good.
