SafeAre people protected from abuse and avoidable harm?69%Good
See the breakdownHide the breakdown2 of 8 below good
Safe and effective staffingSome shortfalls
Safe environmentsSome shortfalls
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?71%Good
See the breakdownHide the breakdown1 of 6 below good
Assessing needsSome shortfalls
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?70%Good
See the breakdownHide the breakdown1 of 5 below good
Workforce wellbeing and enablementSome shortfalls
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?61%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Capable, compassionate and inclusive leadersSome shortfalls
Freedom to speak upSome shortfalls
Governance, management and sustainabilitySome shortfalls
Shared direction and cultureSome shortfalls
Learning, improvement and innovationGood
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 25 good, 8 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Purley Gardens Care Home is in the Good, with an area to improve tier ?, with 10 other homes in Croydon.
90% of rated homes here are Good or Outstanding (England: 82%).
Purley Gardens Care Home is one of 121 care homes in Croydon: a 119-bed nursing home in Purley, run by Willow Tower Opco 1 Limited. CQC registers it to look after older people and people with dementia. Most homes in Croydon are smaller: the median there is 13 beds.
Its kitchen was rated 5 for food hygiene in May 2026. 79% of homes in Croydon also score 5. 10 other homes in Croydon share its tier, “Good, with an area to improve”. Willow Tower Opco 1 Limited runs 16 care homes, and 15 of the 16 rated are Good or Outstanding. Of the 6 closest rated homes, none is rated above it. There is no registered manager on CQC's register right now.
The current CQC rating is Good, published in September 2026. It was Good for safe, effective, caring and responsive as well. For well-led, the rating was Requires improvement. Its rating before that, in July 2018, was the same. That is more recent than most ratings in Croydon, where the typical rating is about 4 years old. Of the 33 standards CQC scored, 8 fell below good. The lowest was “workforce wellbeing and enablement” (some shortfalls).
