SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?★Outstanding
CaringAre staff kind, compassionate and respectful?★Outstanding
ResponsiveAre services organised to meet people's needs?★Outstanding
Well-ledIs the home well managed, with a culture of high-quality care?★Outstanding
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Resolve is a 7-bed residential care home in Bishop Auckland, County Durham. The home is its own registered provider. It is registered to care for people with a learning disability or autism and people detained under the Mental Health Act. The typical home in County Durham has 40 beds, so this one is on the small side.
CQC last rated the home in April 2020, giving it Outstanding overall. Effective, caring, responsive and well-led were also Outstanding. Safe was rated Good. That matches its previous rating, from August 2017. The rating is more than 5 years old. In County Durham, 29% of ratings are that old (see how rating age varies by council).
3 of the 6 nearest homes are also Outstanding. Resolve (Care Northern) Limited runs 3 care homes, and all 2 rated are Good or Outstanding. In County Durham, 92% of rated care homes are Good or Outstanding (England 82%). Food hygiene inspectors scored the kitchen 5 out of 5 in October 2025. That is true of 84% of homes in County Durham.
