SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Richmond Mews is a 44-bed nursing home in Stoke On Trent, Stoke-on-Trent, run by Shelton Care Limited. CQC registers it to look after older people, people with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. That is larger than most homes in Stoke-on-Trent, where the typical home has 22 beds.
In Stoke-on-Trent, 81% of rated care homes are Good or Outstanding (England 82%). The kitchen has a food hygiene rating of 5 (very good), from August 2026. 97% of homes in Stoke-on-Trent also score 5. Of the 6 closest rated homes, none is rated above it. It is one of 5 homes run by Shelton Care Limited. 5 of those with a rating are Good or Outstanding.
In January 2020, CQC gave it Good overall, and Good for each of the five key questions too. Its rating before that, in May 2017, was the same. At over 5 years old, this rating is older than most. 56% of ratings in Stoke-on-Trent are as old (how rating age varies by council).
