SafeAre people protected from abuse and avoidable harm?75%Good
See the breakdownHide the breakdownAll 8 good
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?54%Requires improvement
See the breakdownHide the breakdown6 of 7 below good
Care provision, integration and continuitySome shortfalls
Equity in accessSome shortfalls
Equity in experiences and outcomesSome shortfalls
Listening to and involving peopleSome shortfalls
Person-centred careSome shortfalls
Planning for the futureSome shortfalls
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?61%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Freedom to speak upSome shortfalls
Learning, improvement and innovationSome shortfalls
Partnerships and communitiesSome shortfalls
Shared direction and cultureSome shortfalls
Capable, compassionate and inclusive leadersGood
Governance, management and sustainabilityGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 23 good, 10 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Run by Anchor Hanover Group, Ridgemount is a residential care home in Banstead, Surrey with 66 registered beds. CQC registers it to look after older people and people with dementia. That is larger than most homes in Surrey, where the typical home has 30 beds.
The current CQC rating is Requires improvement, published in September 2024. It was Requires improvement for responsive and well-led as well. CQC rated safe, effective and caring as Good. That matches its previous rating, from August 2021. The typical rating in Surrey is about 4 years old, so this one is fairly recent. 10 of its 33 scored standards were below good, including “care provision, integration and continuity”.
Anchor Hanover Group runs 120 care homes, and 101 of the 118 rated are Good or Outstanding. About 0.0 km away, Greenacres is rated Good. In Surrey, 81% of rated care homes are Good or Outstanding (England 82%). Its kitchen was rated 3 for food hygiene in January 2026. 87% of homes in Surrey score the top mark of 5.
