Nursing home · Surrey

Parkside Nursing Home

Park Road, Banstead, SM7 3DL

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement Rated 1 month ago ↑ Up from Req. improvement

CQC rating

Good
Published 16 September 2026 Rated 1 month ago ?
  • SafeAre people protected from abuse and avoidable harm?69%Good
    See the breakdownHide the breakdown2 of 8 below good
    • Involving people to manage risksSome shortfalls
    • Medicines optimisationSome shortfalls
    • Infection prevention and controlGood
    • Learning cultureGood
    • Safe and effective staffingGood
    • Safe environmentsGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?0%Good
    See the breakdownHide the breakdown1 of 6 below good
    • Monitoring and improving outcomesSome shortfalls
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?0%Good
    See the breakdownHide the breakdown2 of 5 below good
    • Kindness, compassion and dignitySome shortfalls
    • Workforce wellbeing and enablementSome shortfalls
    • Independence, choice and controlGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
  • ResponsiveAre services organised to meet people's needs?0%Good
    See the breakdownHide the breakdown3 of 7 below good
    • Equity in accessSome shortfalls
    • Equity in experiences and outcomesSome shortfalls
    • Person-centred careSome shortfalls
    • Care provision, integration and continuityGood
    • Listening to and involving peopleGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?62%Requires improvement
    See the breakdownHide the breakdown2 of 7 below good
    • Governance, management and sustainabilitySignificant shortfalls
    • Learning, improvement and innovationSome shortfalls
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 23 good, 10 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • March 2023Requires improvementSECRW
  • April 2022Requires improvementSECRW
  • March 2019Requires improvementSECRW
  • August 2016GoodSECRW

Read the full report on the CQC website ↗

How it compares in Surrey

Parkside Nursing Home is in the Good, with an area to improve tier ?, with 21 other homes in Surrey. 81% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 15 (4%)
  • Good, with Outstanding areas 15 (4%)
  • Good 220 (63%)
  • Good, with an area to improve 22 (6%)
  • Requires improvement 64 (18%)
  • Inadequate 1 (0%)
  • Not yet rated 12 (3%)

See all 349 care homes in Surrey →

Care homes nearby

  • Eastcroft Nursing Home
    Banstead, Surrey · SM7 3EX · Nursing home · 20 beds0.5 km
    Requires improvement S: GoodE: GoodC: Requires improvementR: Requires improvementW: Good Rated 2 years ago
  • Signature at Banstead
    Banstead, Surrey · SM7 3AG · Nursing home · 96 beds0.7 km
    Good S: GoodE: GoodC: Requires improvementR: GoodW: Good Rated 1 year ago
  • Woodstown House
    Banstead, Surrey · SM7 3EF · Nursing home · 40 beds0.9 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago
  • Greenacres
    Banstead, Surrey · SM7 2BQ · Residential care home · 63 beds1.0 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 years ago
  • Ridgemount
    Banstead, Surrey · SM7 2BQ · Residential care home · 66 beds1.0 km
    Requires improvement S: GoodE: GoodC: GoodR: Requires improvementW: Requires improvement Rated 2 years ago
  • The Squirrels Short Breaks Service
    Banstead, Surrey · SM7 2BG · Residential care home · 8 beds1.0 km
    Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated

More care homes near SM7 3DL →

Parkside Nursing Home at a glance

Parkside Nursing Home is an independent 34-bed nursing home in Banstead, Surrey, registered with CQC under its own name. Its CQC registration covers older people and people with dementia.

CQC's latest rating, from September 2026, is Good overall. It was Good for safe, effective, caring and responsive as well. Well-led was rated Requires improvement. That is up from Requires improvement in March 2023. Ratings in Surrey are typically about 4 years old, which makes this one newer than most. Of the 33 standards CQC scored, 10 fell below good. The lowest was “governance, management and sustainability” (significant shortfalls).

None of the 5 nearest rated homes has a higher rating. Its kitchen was rated 5 for food hygiene in March 2026. That is true of 87% of homes in Surrey. In Surrey, 81% of rated care homes are Good or Outstanding (England 82%).