SafeAre people protected from abuse and avoidable harm?69%Good
See the breakdownHide the breakdown2 of 8 below good
Involving people to manage risksSome shortfalls
Medicines optimisationSome shortfalls
Infection prevention and controlGood
Learning cultureGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?0%Good
See the breakdownHide the breakdown1 of 6 below good
Monitoring and improving outcomesSome shortfalls
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?0%Good
See the breakdownHide the breakdown2 of 5 below good
Kindness, compassion and dignitySome shortfalls
Workforce wellbeing and enablementSome shortfalls
Independence, choice and controlGood
Responding to people's immediate needsGood
Treating people as individualsGood
ResponsiveAre services organised to meet people's needs?0%Good
See the breakdownHide the breakdown3 of 7 below good
Equity in accessSome shortfalls
Equity in experiences and outcomesSome shortfalls
Person-centred careSome shortfalls
Care provision, integration and continuityGood
Listening to and involving peopleGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?62%Requires improvement
See the breakdownHide the breakdown2 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Learning, improvement and innovationSome shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 23 good, 10 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Parkside Nursing Home is in the Good, with an area to improve tier ?, with 21 other homes in Surrey.
81% of rated homes here are Good or Outstanding (England: 82%).
Parkside Nursing Home is an independent 34-bed nursing home in Banstead, Surrey, registered with CQC under its own name. Its CQC registration covers older people and people with dementia.
CQC's latest rating, from September 2026, is Good overall. It was Good for safe, effective, caring and responsive as well. Well-led was rated Requires improvement. That is up from Requires improvement in March 2023. Ratings in Surrey are typically about 4 years old, which makes this one newer than most. Of the 33 standards CQC scored, 10 fell below good. The lowest was “governance, management and sustainability” (significant shortfalls).
None of the 5 nearest rated homes has a higher rating. Its kitchen was rated 5 for food hygiene in March 2026. That is true of 87% of homes in Surrey. In Surrey, 81% of rated care homes are Good or Outstanding (England 82%).