SafeAre people protected from abuse and avoidable harm?59%Requires improvement
See the breakdownHide the breakdown4 of 8 below good
Safe systems, pathways and transitionsSignificant shortfalls
Involving people to manage risksSome shortfalls
Safe and effective staffingSome shortfalls
Safe environmentsSome shortfalls
Infection prevention and controlGood
Learning cultureGood
Medicines optimisationGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?58%Requires improvement
See the breakdownHide the breakdown3 of 6 below good
Monitoring and improving outcomesSignificant shortfalls
Assessing needsSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
Consent to care and treatmentGood
How staff, teams and services work togetherGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?50%Requires improvement
See the breakdownHide the breakdown5 of 5 below good
Independence, choice and controlSome shortfalls
Kindness, compassion and dignitySome shortfalls
Responding to people's immediate needsSome shortfalls
Treating people as individualsSome shortfalls
Workforce wellbeing and enablementSome shortfalls
ResponsiveAre services organised to meet people's needs?50%Requires improvement
See the breakdownHide the breakdown7 of 7 below good
Care provision, integration and continuitySome shortfalls
Equity in accessSome shortfalls
Equity in experiences and outcomesSome shortfalls
Listening to and involving peopleSome shortfalls
Person-centred careSome shortfalls
Planning for the futureSome shortfalls
Providing InformationSome shortfalls
Well-ledIs the home well managed, with a culture of high-quality care?54%Requires improvement
See the breakdownHide the breakdown6 of 7 below good
Freedom to speak upSome shortfalls
Governance, management and sustainabilitySome shortfalls
Learning, improvement and innovationSome shortfalls
Partnerships and communitiesSome shortfalls
Shared direction and cultureSome shortfalls
Workforce equality, diversity and inclusionSome shortfalls
Capable, compassionate and inclusive leadersGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 8 good, 25 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Saffron House is in the Requires improvement tier ?, with 27 other homes in Leicestershire.
81% of rated homes here are Good or Outstanding (England: 82%).
Saffron House is a 48-bed residential care home in Leicester, Leicestershire, run by Minster Care Management Limited. CQC registers it to look after older people, people with dementia, younger adults and people with a physical disability. The typical home in Leicestershire has 30 beds, so this one is bigger than average.
CQC rated it Requires improvement overall and in all five key questions in December 2024. That matches its previous rating, from January 2024. Ratings in Leicestershire are typically about 4 years old, which makes this one newer than most. CQC found significant shortfalls in “monitoring and improving outcomes”, one of 25 standards out of 33 scored below good.
27 other homes in Leicestershire share its tier, “Requires improvement”. About 0.3 km away, Harvey House is rated Good. It is one of 27 homes run by Minster Care Management Limited. 18 of those with a rating are Good or Outstanding.
