SafeAre people protected from abuse and avoidable harm?56%Requires improvement
See the breakdownHide the breakdown4 of 8 below good
Involving people to manage risksSignificant shortfalls
Medicines optimisationSignificant shortfalls
Safe and effective staffingSome shortfalls
SafeguardingSome shortfalls
Infection prevention and controlGood
Learning cultureGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?71%Good
See the breakdownHide the breakdown1 of 7 below good
Equity in experiences and outcomesSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?71%Requires improvement
See the breakdownHide the breakdown1 of 7 below good
Governance, management and sustainabilitySome shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 27 good, 6 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Sandbanks Resource Centre is in the Requires improvement tier ?, with 3 other homes in Hounslow.
87% of rated homes here are Good or Outstanding (England: 82%).
London Borough of Hounslow runs Sandbanks Resource Centre, a residential care home in Feltham, Hounslow with room for 62 residents. It is registered to care for older people, people with dementia, younger adults and people with a physical disability. The typical home in Hounslow has 10 beds, so this one is bigger than average.
The kitchen has a food hygiene rating of 5 (very good), from July 2025. 95% of homes in Hounslow also score 5. Across Hounslow, 87% of rated homes are Good or Outstanding, against 82% for England. London Borough of Hounslow runs 2 care homes, and 1 of the 2 rated are Good or Outstanding. The White House, 1.0 km away, is the closest home rated Good.
CQC's latest rating, from January 2025, is Requires improvement overall. Safe and well-led were also Requires improvement. CQC rated effective, caring and responsive as Good. That is down from Good in March 2019. That is more recent than most ratings in Hounslow, where the typical rating is about 3 years old. 6 of its 33 scored standards were below good, including “involving people to manage risks”.
