Residential care home · Hounslow

The White House

39a Shaftesbury Avenue, Feltham, TW14 9LN

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 1 year ago

CQC rating

Good
Published 27 March 2025 Rated 1 year ago ?
  • SafeAre people protected from abuse and avoidable harm?75%Good
    See the breakdownHide the breakdownAll 8 good
    • Infection prevention and controlGood
    • Involving people to manage risksGood
    • Learning cultureGood
    • Medicines optimisationGood
    • Safe and effective staffingGood
    • Safe environmentsGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
    See the breakdownHide the breakdownAll 6 good
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?75%Good
    See the breakdownHide the breakdownAll 5 good
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Governance, management and sustainabilityGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 33 good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • October 2019GoodSECRW
  • April 2017GoodSECRW
  • April 2015GoodSECRW

Read the full report on the CQC website ↗

How it compares in Hounslow

The White House is in the Good tier ?, with 15 other homes in Hounslow. 87% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 3 (9%)
  • Good, with Outstanding areas 4 (12%)
  • Good 16 (50%)
  • Good, with an area to improve 3 (9%)
  • Requires improvement 4 (12%)
  • Not yet rated 2 (6%)

See all 32 care homes in Hounslow →

Care homes nearby

  • Fern Gardens Care Home
    Feltham, Hounslow · TW14 9AY · Nursing home · 92 beds0.4 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Derwent Lodge Care Centre
    Feltham, Hounslow · TW14 9AY · Nursing home · 65 beds0.4 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Sandbanks Resource Centre
    Feltham, Hounslow · TW14 9RR · Residential care home · 62 beds1.0 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 1 year ago
  • United Response - 16 Curtis Road
    Whitton, Richmond upon Thames · TW4 5PT · Residential care home · 4 beds2.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Ashgrove Care Home - London
    London, Hounslow · TW4 7HH · Nursing home · 50 beds2.3 km
    Requires improvement S: Requires improvementE: GoodC: Requires improvementR: GoodW: Requires improvement Rated 1 year ago
  • Ashgrove Care Home - London
    Hounslow · TW4 7HH · Nursing home · 50 beds2.3 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: Requires improvementW: Requires improvement Rated 3 years ago

More care homes near TW14 9LN →

Other homes run by Parkcare Homes (No.2) Limited

88 care homes in total: 3 Outstanding, 72 Good, 12 Requires improvement, 1 Not yet rated.

  • Fitzwilliam Lodge
    Rotherham · S62 6EY · Residential care home · 16 beds
    Outstanding S: GoodE: GoodC: OutstandingR: OutstandingW: Outstanding Rated 1 month ago
  • Riverview
    Teignmouth, Devon · TQ14 9JS · Residential care home · 9 beds
    Outstanding S: OutstandingE: GoodC: OutstandingR: OutstandingW: Outstanding Rated 7 years ago
  • Tree Top View
    Leyland, Lancashire · PR26 7TB · Residential care home · 6 beds
    Outstanding S: GoodE: OutstandingC: GoodR: OutstandingW: Outstanding Rated 6 years ago
  • Bowden Lodge
    Sheffield · S9 4ES · Residential care home · 16 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Outstanding Rated 10 months ago
  • Dinorwic Road
    Southport, Sefton · PR8 4DL · Residential care home · 3 beds
    Good S: GoodE: GoodC: GoodR: OutstandingW: Good Rated 6 years ago
  • Linden Lodge
    London, Enfield · N14 4LU · Residential care home · 10 beds
    Good S: GoodE: GoodC: GoodR: OutstandingW: Good Rated 6 years ago

All 88 homes run by Parkcare Homes (No.2) Limited →

The White House in brief

The White House is a 6-bed residential care home in Feltham, Hounslow, run by Parkcare Homes (No.2) Limited. Its CQC registration covers older people, younger adults and people with a learning disability or autism. The typical home in Hounslow has 10 beds, so this one is on the small side.

Parkcare Homes (No.2) Limited runs 88 care homes, and 75 of the 87 rated are Good or Outstanding. Of the 6 closest rated homes, none is rated above it. Its kitchen was rated 5 for food hygiene in April 2026. 95% of homes in Hounslow also score 5. Across Hounslow, 87% of rated homes are Good or Outstanding, against 82% for England.

Its CQC rating, from March 2025, is Good across the board: overall and for every key question. Its rating before that, in October 2019, was the same. That is more recent than most ratings in Hounslow, where the typical rating is about 3 years old. CQC scored 33 standards, and every one was good.