SafeAre people protected from abuse and avoidable harm?53%Requires improvement
See the breakdownHide the breakdown7 of 8 below good
Infection prevention and controlSome shortfalls
Involving people to manage risksSome shortfalls
Learning cultureSome shortfalls
Medicines optimisationSome shortfalls
Safe and effective staffingSome shortfalls
Safe environmentsSome shortfalls
SafeguardingSome shortfalls
Safe systems, pathways and transitionsGood
EffectiveDoes care achieve good outcomes and a good quality of life?67%Good
See the breakdownHide the breakdown2 of 6 below good
Assessing needsSome shortfalls
Monitoring and improving outcomesSome shortfalls
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?55%Requires improvement
See the breakdownHide the breakdown4 of 5 below good
Independence, choice and controlSome shortfalls
Kindness, compassion and dignitySome shortfalls
Responding to people's immediate needsSome shortfalls
Treating people as individualsSome shortfalls
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?68%Good
See the breakdownHide the breakdown2 of 7 below good
Person-centred careSome shortfalls
Providing InformationSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Planning for the futureGood
Well-ledIs the home well managed, with a culture of high-quality care?61%Requires improvement
See the breakdownHide the breakdown3 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Learning, improvement and innovationSome shortfalls
Shared direction and cultureSome shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 15 good, 18 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Ashgrove Care Home - London is in the Requires improvement tier ?, with 3 other homes in Hounslow.
87% of rated homes here are Good or Outstanding (England: 82%).
Run by HC-One Limited, Ashgrove Care Home - London is a nursing home in London, Hounslow with 50 registered beds. Its CQC registration covers older people and people with dementia. Most homes in Hounslow are smaller: the median there is 10 beds.
There is no registered manager on CQC's register right now. Across Hounslow, 87% of rated homes are Good or Outstanding, against 82% for England. Grosvenor House, 0.7 km away, is the closest home rated Good. It is one of 66 homes run by HC-One Limited. 54 of those with a rating are Good or Outstanding.
The current CQC rating is Requires improvement, published in June 2025. It was Requires improvement for safe, caring and well-led as well. For effective and responsive, the rating was Good. It was also rated Requires improvement at the inspection before, in April 2023. Ratings in Hounslow are typically about 3 years old, which makes this one newer than most. Of the 33 standards CQC scored, 18 fell below good. The lowest was “governance, management and sustainability” (significant shortfalls).
