SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Derwent Lodge Care Centre is one of 32 care homes in Hounslow: a 65-bed nursing home in Feltham, run by Bondcare (London) Limited. CQC registers it to look after older people and people with dementia. That is larger than most homes in Hounslow, where the typical home has 10 beds.
15 of Bondcare (London) Limited’s 17 rated homes are Good or Outstanding (compare care home groups). Of the 6 closest rated homes, none is rated above it. Across Hounslow, 87% of rated homes are Good or Outstanding, against 82% for England.
Its CQC rating, from August 2023, is Good across the board: overall and for every key question. Its previous rating, in March 2023, was Requires improvement, so the home has improved.
