SafeAre people protected from abuse and avoidable harm?62%Requires improvement
See the breakdownHide the breakdown3 of 8 below good
Safe environmentsSignificant shortfalls
Involving people to manage risksSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
Infection prevention and controlGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?62%Requires improvement
See the breakdownHide the breakdown2 of 6 below good
Consent to care and treatmentSignificant shortfalls
Delivering evidence-based care and treatmentSome shortfalls
Assessing needsGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?65%Good
See the breakdownHide the breakdown2 of 5 below good
Independence, choice and controlSome shortfalls
Kindness, compassion and dignitySome shortfalls
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?68%Good
See the breakdownHide the breakdown2 of 7 below good
Equity in experiences and outcomesSome shortfalls
Person-centred careSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Listening to and involving peopleGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?62%Requires improvement
See the breakdownHide the breakdown2 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Shared direction and cultureSome shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 22 good, 11 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Sands Lodge is in the Requires improvement tier ?, with 5 other homes in Southend-on-Sea.
91% of rated homes here are Good or Outstanding (England: 82%).
R G Care Ltd runs Sands Lodge, a residential care home in Westcliff On Sea, Southend-on-Sea with room for 18 residents. It is registered to care for people with a learning disability or autism and people with mental health needs.
The current CQC rating is Requires improvement, published in October 2026. Safe, effective and well-led were also Requires improvement. Caring and responsive were rated Good. Before that, in December 2019, it was rated Good. That is more recent than most ratings in Southend-on-Sea, where the typical rating is about 2 years old. CQC found significant shortfalls in “consent to care and treatment”, one of 11 standards out of 33 scored below good.
Across Southend-on-Sea, 91% of rated homes are Good or Outstanding, against 82% for England. Food hygiene inspectors scored the kitchen 5 out of 5 in January 2026. That is true of 83% of homes in Southend-on-Sea. Poppy Lodge Care Home, 0.2 km away, is the closest home rated Good. R G Care Ltd runs 5 care homes, and 3 of the 5 rated are Good or Outstanding.
