Residential care home · Havering

The Paddocks

272 Wingletye Lane, Hornchurch, RM11 3BL

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 2 years ago ↑ Up from Req. improvement

CQC rating

Good
Published 17 September 2024 Rated 2 years ago ?
  • SafeAre people protected from abuse and avoidable harm?75%Good
    See the breakdownHide the breakdownAll 8 good
    • Infection prevention and controlGood
    • Involving people to manage risksGood
    • Learning cultureGood
    • Medicines optimisationGood
    • Safe and effective staffingGood
    • Safe environmentsGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
    See the breakdownHide the breakdownAll 6 good
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?70%Good
    See the breakdownHide the breakdown1 of 5 below good
    • Workforce wellbeing and enablementSome shortfalls
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
  • ResponsiveAre services organised to meet people's needs?71%Good
    See the breakdownHide the breakdown1 of 7 below good
    • Care provision, integration and continuitySome shortfalls
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Governance, management and sustainabilityGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 31 good, 2 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • September 2023Requires improvementSECRW
  • June 2022Requires improvementSECRW
  • August 2018GoodSECRW previous owner
  • June 2016GoodSECRW previous owner
  • May 2015Requires improvementSECRW previous owner

The home changed owner or registration. Earlier ratings are on the CQC website: previous registration ↗.

Read the full report on the CQC website ↗

How it compares in Havering

The Paddocks is in the Good tier ?, with 38 other homes in Havering. 92% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 1 (2%)
  • Good 39 (67%)
  • Good, with an area to improve 9 (16%)
  • Requires improvement 4 (7%)
  • Not yet rated 5 (9%)

See all 58 care homes in Havering →

Care homes nearby

  • The Farmhouse
    Hornchurch, Havering · RM11 3BL · Residential care home · 7 bedsunder 0.1 km
    Requires improvement S: GoodE: GoodC: Requires improvementR: Requires improvementW: Good Rated 1 year ago
  • Cherry Tree
    Hornchurch, Havering · RM11 3BL · Residential care home · 7 bedsunder 0.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
  • Emerson Court
    Hornchurch, Havering · RM11 3AR · Residential care home · 21 beds0.5 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago
  • Ashchurch House
    Hornchurch, Havering · RM11 2PJ · Residential care home · 10 beds0.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated this month
  • Signature at Hornchurch
    Hornchurch, Havering · RM11 2QY · Nursing home · 90 beds1.1 km
    Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
  • Ashgrove Residential Care Home
    Hornchurch, Havering · RM11 1XA · Residential care home · 26 beds1.4 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago

More care homes near RM11 3BL →

Other homes run by R G Care Ltd

5 care homes in total: 3 Good, 2 Requires improvement.

  • Cherry Tree
    Hornchurch, Havering · RM11 3BL · Residential care home · 7 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
  • Lifstan Way Care Home
    Southend On Sea, Southend-on-Sea · SS1 2XE · Residential care home · 11 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 years ago
  • Sands Lodge
    Westcliff On Sea, Southend-on-Sea · SS0 8LL · Residential care home · 18 beds
    Requires improvement S: Requires improvementE: Requires improvementC: GoodR: GoodW: Requires improvement Rated 1 month ago
  • The Farmhouse
    Hornchurch, Havering · RM11 3BL · Residential care home · 7 beds
    Requires improvement S: GoodE: GoodC: Requires improvementR: Requires improvementW: Good Rated 1 year ago

All 5 homes run by R G Care Ltd →

The Paddocks in brief

The Paddocks is one of 58 care homes in Havering: a 8-bed residential care home in Hornchurch, run by R G Care Ltd. CQC registers it to look after younger adults and people with a learning disability or autism. The typical home in Havering has 23 beds, so this one is on the small side.

Of the 5 closest rated homes, none is rated above it. 3 of R G Care Ltd’s 5 rated homes are Good or Outstanding (compare care home groups). In Havering, 92% of rated care homes are Good or Outstanding (England 82%). Its kitchen was rated 5 for food hygiene in May 2026. 93% of homes in Havering also score 5.

Its CQC rating, from September 2024, is Good across the board: overall and for every key question. Its previous rating, in September 2023, was Requires improvement, so the home has improved. 2 of its 33 scored standards were below good, including “workforce wellbeing and enablement”.