SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Shaftesbury Wall Street is in the Good tier ?, with 56 other homes in Herefordshire, County of.
84% of rated homes here are Good or Outstanding (England: 82%).
Shaftesbury Wall Street is one of 85 care homes in Herefordshire, County of: a 10-bed residential care home in Hereford, run by Livability. Its CQC registration covers younger adults, people with a physical disability and people with a learning disability or autism. The typical home in Herefordshire, County of has 21 beds, so this one is on the small side.
CQC rated it Good overall and in all five key questions in December 2023. It was also rated Good at the inspection before, in July 2019. That is more recent than most ratings in Herefordshire, County of, where the typical rating is about 5 years old.
It is one of 13 homes run by Livability. 13 of those with a rating are Good or Outstanding. None of the 5 nearest rated homes has a higher rating. The kitchen has a food hygiene rating of 5 (very good), from April 2011. That is true of 92% of homes in Herefordshire, County of. Across Herefordshire, County of, 84% of rated homes are Good or Outstanding, against 82% for England.
