SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Delam Care Limited runs Shamu, a residential care home in Stoke On Trent, Stoke-on-Trent with room for 6 residents. It is registered to care for people with a learning disability or autism and people with mental health needs. That is smaller than most homes in Stoke-on-Trent, where the typical home has 22 beds.
In Stoke-on-Trent, 81% of rated care homes are Good or Outstanding (England 82%). Its kitchen was rated 5 for food hygiene in December 2018. 97% of homes in Stoke-on-Trent also score 5. It is one of 7 homes run by Delam Care Limited. 6 of those with a rating are Good or Outstanding. Of the 5 closest rated homes, none is rated above it.
Its CQC rating, from October 2019, is Good across the board: overall and for every key question. Its rating before that, in April 2017, was the same. At over 5 years old, this rating is older than most. 56% of ratings in Stoke-on-Trent are as old (how rating age varies by council).
