SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Shenstone Hall is an independent 25-bed residential care home in Lichfield, Staffordshire, registered with CQC under its own name. Its CQC registration covers older people, people with dementia and people with a physical disability.
CQC rated it Good overall and in all five key questions in April 2019. The rating was carried over from a previous registration, which usually happens when a home changes owner. The rating is more than 5 years old. In Staffordshire, 51% of ratings are that old (see how rating age varies by council).
Across Staffordshire, 78% of rated homes are Good or Outstanding, against 82% for England. None of the 5 nearest rated homes has a higher rating.
