SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
SignHealth Polestar is a 6-bed residential care home in Birmingham. The home is its own registered provider. Its CQC registration covers older people, younger adults, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. That is smaller than most homes in Birmingham, where the typical home has 16 beds.
Its CQC rating, from February 2019, is Good across the board: overall and for every key question. It was also rated Good at the inspection before, in May 2016. The rating is more than 5 years old. In Birmingham, 60% of ratings are that old (see how rating age varies by council).
None of the 6 nearest rated homes has a higher rating. 5 of SignHealth’s 5 rated homes are Good or Outstanding (compare care home groups). In Birmingham, 77% of rated care homes are Good or Outstanding (England 82%). Its kitchen was rated 5 for food hygiene in August 2013. That is true of 86% of homes in Birmingham.
