Residential care home · Birmingham

Silver Birch Care Home

31-33 Silver Birch Road, Erdington, Birmingham, B24 0AR

Requires improvement Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement Rated 1 year ago

CQC rating

Requires improvement
Published 3 June 2025 Rated 1 year ago ?
  • SafeAre people protected from abuse and avoidable harm?62%Requires improvement
    See the breakdownHide the breakdown3 of 8 below good
    • Safe environmentsSignificant shortfalls
    • Involving people to manage risksSome shortfalls
    • Learning cultureSome shortfalls
    • Infection prevention and controlGood
    • Medicines optimisationGood
    • Safe and effective staffingGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
    See the breakdownHide the breakdownAll 6 good
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?70%Good
    See the breakdownHide the breakdown1 of 5 below good
    • Workforce wellbeing and enablementSome shortfalls
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
  • ResponsiveAre services organised to meet people's needs?68%Good
    See the breakdownHide the breakdown2 of 7 below good
    • Care provision, integration and continuitySome shortfalls
    • Providing InformationSome shortfalls
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
  • Well-ledIs the home well managed, with a culture of high-quality care?61%Requires improvement
    See the breakdownHide the breakdown3 of 7 below good
    • Governance, management and sustainabilitySignificant shortfalls
    • Capable, compassionate and inclusive leadersSome shortfalls
    • Learning, improvement and innovationSome shortfalls
    • Freedom to speak upGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 24 good, 9 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • November 2021Requires improvementSECRW
  • December 2019Requires improvementSECRW
  • June 2019InadequateSECRW
  • June 2018Requires improvementSECRW previous owner
  • February 2018Requires improvementSECRW previous owner
Show 2 older
  • October 2017InadequateSECRW previous owner
  • April 2016GoodSECRW previous owner

The home changed owner or registration. Earlier ratings are on the CQC website: previous registration ↗.

Read the full report on the CQC website ↗

How it compares in Birmingham

Silver Birch Care Home is in the Requires improvement tier ?, with 54 other homes in Birmingham. 77% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 4 (1%)
  • Good, with Outstanding areas 5 (2%)
  • Good 140 (51%)
  • Good, with an area to improve 41 (15%)
  • Requires improvement 55 (20%)
  • Inadequate 3 (1%)
  • Not yet rated 24 (9%)

See all 272 care homes in Birmingham →

Care homes nearby

  • Silver Birch
    Birmingham · B24 0AR · Residential care home · 7 bedsunder 0.1 km
    Requires improvement S: Requires improvementE: Requires improvementC: GoodR: GoodW: Requires improvement Rated 4 years ago
  • Sutton House
    Birmingham · B23 5XA · Residential care home · 5 beds0.1 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 3 years ago
  • Katherine House
    Birmingham · B23 5XA · Residential care home · 9 beds0.1 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 3 years ago
  • Cedarwood Care Centre
    Birmingham · B23 5XB · Residential care home · 38 beds0.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated this month
  • Chesterberry
    Birmingham · B24 0EA · Residential care home · 7 beds0.2 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Asprey Court Care Home
    Birmingham · B24 0BE · Nursing home · 86 beds0.3 km
    Good S: Requires improvementE: GoodC: GoodR: GoodW: Good Rated 2 years ago

More care homes near B24 0AR →

Silver Birch Care Home at a glance

Silver Birch Care Home is a 23-bed residential care home in Birmingham. The home is its own registered provider. CQC registers it to look after older people.

CQC's latest rating, from June 2025, is Requires improvement overall. Safe and well-led were also Requires improvement. Effective, caring and responsive were rated Good. That matches its previous rating, from November 2021. That is more recent than most ratings in Birmingham, where the typical rating is about 7 years old. CQC found significant shortfalls in “safe environments”, one of 9 standards out of 33 scored below good.

Food hygiene inspectors scored the kitchen 5 out of 5 in July 2013. That is true of 86% of homes in Birmingham. In Birmingham, 77% of rated care homes are Good or Outstanding (England 82%). The nearest home with a higher rating is Cedarwood Care Centre (Good), 0.1 km away.