Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvementRated 3 years ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Pharos Care Limited runs Sutton House, a residential care home in Birmingham with room for 5 residents. It is registered to care for younger adults and people with a learning disability or autism. The typical home in Birmingham has 16 beds, so this one is on the small side.
Across Birmingham, 77% of rated homes are Good or Outstanding, against 82% for England. Food hygiene inspectors scored the kitchen 5 out of 5 in August 2011. 86% of homes in Birmingham also score 5. Pharos Care Limited runs 6 care homes, and 2 of the 6 rated are Good or Outstanding. About 0.2 km away, Cedarwood Care Centre is rated Good.
CQC's latest rating, from October 2023, is Requires improvement overall. Safe and well-led were also Requires improvement. CQC rated effective, caring and responsive as Good. Its previous rating, in September 2017, was Good, so the home has slipped. That is more recent than most ratings in Birmingham, where the typical rating is about 7 years old.
