Requires improvementSafe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvementRated 4 years ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
New Outlook Housing Association Limited runs Silver Birch, a residential care home in Birmingham with room for 7 residents. CQC registers it to look after younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. That is smaller than most homes in Birmingham, where the typical home has 16 beds.
2 of New Outlook Housing Association Limited’s 4 rated homes are Good or Outstanding (compare care home groups). Cedarwood Care Centre, 0.1 km away, is the closest home rated Good. Its kitchen was rated 5 for food hygiene in July 2013. 86% of homes in Birmingham also score 5. 54 other homes in Birmingham share its tier, “Requires improvement”.
The current CQC rating is Requires improvement, published in March 2022. Safe, effective and well-led were also Requires improvement. CQC rated caring and responsive as Good. Before that, in January 2018, it was rated Good.
