SafeAre people protected from abuse and avoidable harm?62%Requires improvement
See the breakdownHide the breakdown3 of 8 below good
Involving people to manage risksSignificant shortfalls
Infection prevention and controlSome shortfalls
Medicines optimisationSome shortfalls
Learning cultureGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?71%Good
See the breakdownHide the breakdown1 of 6 below good
Consent to care and treatmentSome shortfalls
Assessing needsGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?70%Good
See the breakdownHide the breakdown1 of 5 below good
Independence, choice and controlSome shortfalls
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?71%Good
See the breakdownHide the breakdown1 of 7 below good
Equity in experiences and outcomesSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?71%Good
See the breakdownHide the breakdown1 of 7 below good
Governance, management and sustainabilitySome shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 26 good, 7 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The Lodge is in the Good, with an area to improve tier ?, with 18 other homes in Sandwell.
73% of rated homes here are Good or Outstanding (England: 82%).
Pharos Care Limited runs The Lodge, a residential care home in Wednesbury, Sandwell with room for 8 residents. CQC registers it to look after younger adults and people with a learning disability or autism.
Of the 6 closest rated homes, none is rated above it. 2 of Pharos Care Limited’s 6 rated homes are Good or Outstanding (compare care home groups). In Sandwell, 73% of rated care homes are Good or Outstanding (England 82%). Food hygiene inspectors scored the kitchen 5 out of 5 in February 2025. 95% of homes in Sandwell also score 5.
The current CQC rating is Good, published in June 2026. Effective, caring, responsive and well-led were also Good. Safe was rated Requires improvement. Its previous rating, in January 2021, was Requires improvement, so the home has improved. The typical rating in Sandwell is about 7 years old, so this one is fairly recent. CQC found significant shortfalls in “involving people to manage risks”, one of 7 standards out of 33 scored below good.
