SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
St Helens Care Home is a 40-bed nursing home in Bishop Auckland, County Durham, run by Marton Care Homes Ltd. Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability, people with mental health needs and people who use drugs or alcohol.
Of the 5 closest rated homes, none is rated above it. It is one of 11 homes run by Marton Care Homes Ltd. 11 of those with a rating are Good or Outstanding. The kitchen has a food hygiene rating of 5 (very good), from October 2025. 84% of homes in County Durham also score 5. Across County Durham, 92% of rated homes are Good or Outstanding, against 82% for England.
In May 2021, CQC gave it Good overall, and Good for each of the five key questions too. The rating is more than 5 years old. In County Durham, 29% of ratings are that old (see how rating age varies by council).
