SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Requires improvement
ResponsiveAre services organised to meet people's needs?Requires improvement
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
St James Mews is one of 485 care homes in Kent: a 9-bed residential care home in Dartford, run by Liaise (London) Limited. It is registered to care for older people, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs, people with a sensory impairment and people who use drugs or alcohol. The typical home in Kent has 24 beds, so this one is on the small side.
In January 2023, CQC gave it Requires improvement overall, and Requires improvement for each of the five key questions too. Its previous rating, in October 2022, was Inadequate, so the home has improved.
