Residential care home · Westmorland and Furness

Stonecross Care Centre

107 Milnthorpe Road, Kendal, LA9 5HH

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 1 year ago ↑ Up from Req. improvement

CQC rating

Good
Published 28 April 2025 Rated 1 year ago ?
  • SafeAre people protected from abuse and avoidable harm?66%Good
    See the breakdownHide the breakdown3 of 8 below good
    • Medicines optimisationSome shortfalls
    • Safe and effective staffingSome shortfalls
    • Safe environmentsSome shortfalls
    • Infection prevention and controlGood
    • Involving people to manage risksGood
    • Learning cultureGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
    See the breakdownHide the breakdownAll 6 good
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?70%Good
    See the breakdownHide the breakdown1 of 5 below good
    • Workforce wellbeing and enablementSome shortfalls
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
  • ResponsiveAre services organised to meet people's needs?71%Good
    See the breakdownHide the breakdown1 of 7 below good
    • Care provision, integration and continuitySome shortfalls
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?68%Good
    See the breakdownHide the breakdown2 of 7 below good
    • Capable, compassionate and inclusive leadersSome shortfalls
    • Learning, improvement and innovationSome shortfalls
    • Freedom to speak upGood
    • Governance, management and sustainabilityGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 26 good, 7 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • October 2023Requires improvementSECRW
  • June 2022Requires improvementSECRW
  • March 2021Inspected, no new rating
  • June 2019GoodSECRW
  • October 2016GoodSECRW
Show 1 older
  • March 2016Requires improvementSECRW

Read the full report on the CQC website ↗

How it compares in Westmorland and Furness

Stonecross Care Centre is in the Good tier ?, with 36 other homes in Westmorland and Furness. 89% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 2 (3%)
  • Good, with Outstanding areas 6 (10%)
  • Good 37 (63%)
  • Good, with an area to improve 4 (7%)
  • Requires improvement 6 (10%)
  • Not yet rated 4 (7%)

See all 59 care homes in Westmorland and Furness →

Care homes nearby

  • Riverside House
    Kendal, Westmorland and Furness · LA9 5JL · Residential care home · 32 beds0.5 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 years ago
  • Kendal Care Home
    Kendal, Westmorland and Furness · LA9 7JA · Nursing home · 120 beds1.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 5 years ago
  • Gilling Reane Care Home
    Kendal, Westmorland and Furness · LA9 4JB · Residential care home · 33 beds1.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
  • Summerhill Care Home
    Kendal, Westmorland and Furness · LA9 4JY · Nursing home · 71 beds1.3 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
  • Heron Hill Care Home
    Kendal, Westmorland and Furness · LA9 7SE · Nursing home · 86 beds1.7 km
    Good S: GoodE: GoodC: OutstandingR: GoodW: Good Rated 11 months ago
  • Silver Howe
    Kendal, Westmorland and Furness · LA9 6AQ · Residential care home · 30 beds2.1 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 6 months ago

More care homes near LA9 5HH →

Stonecross Care Centre in brief

Stonecross Care Centre is a 32-bed residential care home in Kendal, Westmorland and Furness, run by Stonecross Care Home (Kendal) Ltd. Its CQC registration covers older people and people with dementia.

Of the 6 closest rated homes, none is rated above it. Food hygiene inspectors scored the kitchen 5 out of 5 in June 2025. 96% of homes in Westmorland and Furness also score 5. In Westmorland and Furness, 89% of rated care homes are Good or Outstanding (England 82%).

In April 2025, CQC gave it Good overall, and Good for each of the five key questions too. That is up from Requires improvement in October 2023. That is more recent than most ratings in Westmorland and Furness, where the typical rating is about 5 years old. 7 of its 33 scored standards were below good, including “workforce wellbeing and enablement”.