SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Riverside House is one of 59 care homes in Westmorland and Furness: a 32-bed residential care home in Kendal, run by Westmorland and Furness Council. CQC registers it to look after older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment.
CQC rated it Good overall and in all five key questions in December 2023. Its rating before that, in November 2018, was the same. That is more recent than most ratings in Westmorland and Furness, where the typical rating is about 5 years old.
It is one of 10 homes run by Westmorland and Furness Council. 10 of those with a rating are Good or Outstanding. None of the 6 nearest rated homes has a higher rating. Across Westmorland and Furness, 89% of rated homes are Good or Outstanding, against 82% for England. Its kitchen was rated 5 for food hygiene in June 2025. That is true of 96% of homes in Westmorland and Furness.
