SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Requires improvement
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Inadequate
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Sunnycroft Care Home is in the Requires improvement tier ?, with 87 other homes in Norfolk.
67% of rated homes here are Good or Outstanding (England: 82%).
Sunnycroft Care Home is a 50-bed residential care home in Norwich, Norfolk. The home is its own registered provider. CQC registers it to look after older people, people with dementia and people with a physical disability. The typical home in Norfolk has 29 beds, so this one is bigger than average.
CQC last rated the home in September 2021, giving it Requires improvement overall. It was Requires improvement for safe, effective and caring as well. Responsive was rated Good. For well-led, the rating was Inadequate. That matches its previous rating, from May 2019. At over 5 years old, this rating is older than most. 46% of ratings in Norfolk are as old (how rating age varies by council).
87 other homes in Norfolk share its tier, “Requires improvement”. The kitchen has a food hygiene rating of 5 (very good), from December 2025. That is true of 89% of homes in Norfolk. About 0.8 km away, Brooklands Nursing & Residential Home is rated Good.
