SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in June 2025. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Surrey Hills is in the Good, with an area to improve tier ?, with 21 other homes in Surrey.
81% of rated homes here are Good or Outstanding (England: 82%).
An independent nursing home in Godalming, Surrey, Surrey Hills is run by an organisation of the same name. It has 45 beds. Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment. Most homes in Surrey are smaller: the median there is 30 beds.
CQC's latest rating, from November 2022, is Good overall. Safe, caring, responsive and well-led were also Good. Effective was rated Requires improvement. The rating was carried over from a previous registration, which usually happens when a home changes owner.
The nearest home with a higher rating is Jubilee House (Outstanding), 6.1 km away. 21 other homes in Surrey share its tier, “Good, with an area to improve”. Food hygiene inspectors scored the kitchen 2 out of 5 in November 2025. 87% of homes in Surrey score the top mark of 5. The home changed owner in June 2025.
