SafeAre people protected from abuse and avoidable harm?78%Good
See the breakdownHide the breakdown1 of 8 exceptional
Infection prevention and controlGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
Involving people to manage risksExceptional
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?100%★Outstanding
See the breakdownHide the breakdown5 of 5 exceptional
Independence, choice and controlExceptional
Kindness, compassion and dignityExceptional
Responding to people's immediate needsExceptional
Treating people as individualsExceptional
Workforce wellbeing and enablementExceptional
ResponsiveAre services organised to meet people's needs?93%★Outstanding
See the breakdownHide the breakdown5 of 7 exceptional
Planning for the futureGood
Providing InformationGood
Care provision, integration and continuityExceptional
Equity in accessExceptional
Equity in experiences and outcomesExceptional
Listening to and involving peopleExceptional
Person-centred careExceptional
Well-ledIs the home well managed, with a culture of high-quality care?93%★Outstanding
See the breakdownHide the breakdown5 of 7 exceptional
Governance, management and sustainabilityGood
Partnerships and communitiesGood
Capable, compassionate and inclusive leadersExceptional
Freedom to speak upExceptional
Learning, improvement and innovationExceptional
Shared direction and cultureExceptional
Workforce equality, diversity and inclusionExceptional
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 17 good, 16 exceptional. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Run by Care UK Community Partnerships Ltd, Jubilee House is a nursing home in Godalming, Surrey with 48 registered beds. CQC registers it to look after older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment. Most homes in Surrey are smaller: the median there is 30 beds.
CQC last rated the home in September 2024, giving it Outstanding overall. It was Outstanding for caring, responsive and well-led as well. For safe and effective, the rating was Good. That matches its previous rating, from March 2020. That is more recent than most ratings in Surrey, where the typical rating is about 4 years old. CQC scored 33 standards: 16 exceptional and the rest good.
In Surrey, 81% of rated care homes are Good or Outstanding (England 82%). The kitchen has a food hygiene rating of 5 (very good), from January 2026. That is true of 87% of homes in Surrey. Care UK Community Partnerships Ltd runs 106 care homes, and 97 of the 102 rated are Good or Outstanding. 1 of the 6 nearest homes is also Outstanding.
