SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
What the data says about Guildford House Care Home
Willow Tower Opco 1 Limited runs Guildford House Care Home, a nursing home in Guildford, Surrey with room for 101 residents. CQC registers it to look after older people and people with dementia. The typical home in Surrey has 30 beds, so this one is bigger than average.
In June 2023, CQC gave it Good overall, and Good for each of the five key questions too. Its rating before that, in December 2021, was the same.
Broadwater Lodge, 0.9 km away, is the closest home rated Outstanding. 15 of Willow Tower Opco 1 Limited’s 16 rated homes are Good or Outstanding (compare care home groups). Across Surrey, 81% of rated homes are Good or Outstanding, against 82% for England. The kitchen has a food hygiene rating of 5 (very good), from April 2025. That is true of 87% of homes in Surrey.
