SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Goldenage Healthcare Limited runs Pilgrim Wood Residential Home, a residential care home in Guildford, Surrey with room for 35 residents. Its CQC registration covers older people and people with dementia.
Across Surrey, 81% of rated homes are Good or Outstanding, against 82% for England. Food hygiene inspectors scored the kitchen 5 out of 5 in July 2025. 87% of homes in Surrey also score 5. Broadwater Lodge, 2.3 km away, is the closest home rated Outstanding.
Its CQC rating, from October 2021, is Good across the board: overall and for every key question. That is up from Requires improvement in December 2019. The rating is more than 5 years old. In Surrey, 34% of ratings are that old (see how rating age varies by council).
