SafeAre people protected from abuse and avoidable harm?62%Requires improvement
See the breakdownHide the breakdown3 of 8 below good
Medicines optimisationSignificant shortfalls
Involving people to manage risksSome shortfalls
Safe and effective staffingSome shortfalls
Infection prevention and controlGood
Learning cultureGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?63%Good
See the breakdownHide the breakdown3 of 6 below good
Assessing needsSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
Supporting people to live healthier livesSome shortfalls
Consent to care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
CaringAre staff kind, compassionate and respectful?60%Requires improvement
See the breakdownHide the breakdown3 of 5 below good
Kindness, compassion and dignitySome shortfalls
Responding to people's immediate needsSome shortfalls
Treating people as individualsSome shortfalls
Independence, choice and controlGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?71%Good
See the breakdownHide the breakdown1 of 7 below good
Person-centred careSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?62%Requires improvement
See the breakdownHide the breakdown1 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 22 good, 11 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Sutton Grange is in the Requires improvement tier ?, with 65 other homes in Lancashire.
83% of rated homes here are Good or Outstanding (England: 82%).
Run by Barchester Healthcare Homes Limited, Sutton Grange is a nursing home in Southport, Lancashire with 70 registered beds. Its CQC registration covers older people, people with dementia, younger adults and people with a physical disability. That is larger than most homes in Lancashire, where the typical home has 28 beds.
The kitchen has a food hygiene rating of 5 (very good), from January 2026. 77% of homes in Lancashire also score 5. Across Lancashire, 83% of rated homes are Good or Outstanding, against 82% for England. 175 of Barchester Healthcare Homes Limited’s 198 rated homes are Good or Outstanding (compare care home groups). Cleveland House, 0.0 km away, is the closest home rated Good.
CQC's latest rating, from February 2026, is Requires improvement overall. It was Requires improvement for safe, caring and well-led as well. For effective and responsive, the rating was Good. Its previous rating, in December 2019, was Good, so the home has slipped. Ratings in Lancashire are typically about 5 years old, which makes this one newer than most. CQC found significant shortfalls in “medicines optimisation”, one of 11 standards out of 33 scored below good.
