Residential care home · Norfolk

Swaffham House Care Home

Jack Boddy Way, Swaffham, PE37 7HJ

Requires improvement SafeEffectiveCaringResponsiveWell-led Rated 3 years ago ↑ Up from Inadequate No registered manager New owner since March 2026

Call 01760 720330 Website ↗

CQC rating

Requires improvement

Published 3 November 2022 Rated 3 years ago ?

SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Requires improvement
ResponsiveAre services organised to meet people's needs?Requires improvement
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?

The home changed owner in March 2026. Its rating dates from before the change. ?

This rating was carried over from the home's previous registration, usually after a change of owner. ?

Earlier ratings ?

February 2022InadequateSECRW previous owner
October 2020Requires improvementSECRW previous owner
July 2020InadequateSECRW previous owner
December 2017GoodSECRW previous owner
November 2016Requires improvementSECRW previous owner

Show 1 older

July 2015GoodSECRW previous owner

The home changed owner or registration. Earlier ratings are on the CQC website: previous registration ↗.

Read the full report on the CQC website ↗

How it compares in Norfolk

Swaffham House Care Home is in the Requires improvement tier ?, with 87 other homes in Norfolk. 67% of rated homes here are Good or Outstanding (England: 82%).

Outstanding 18 (6%)
Good, with Outstanding areas 12 (4%)
Good 123 (40%)
Good, with an area to improve 44 (14%)
Requires improvement 88 (28%)
Inadequate 11 (4%)
Not yet rated 15 (5%)

See all 311 care homes in Norfolk →

Care homes nearby

The Paddocks Care Home
Swaffham, Norfolk · PE37 7NP · Nursing home · 100 beds1.0 km

Inadequate S: InadequateE: Requires improvementC: Requires improvementR: Requires improvementW: Inadequate Rated 10 months ago
Holmwood House Care Centre
Swaffham, Norfolk · PE37 7QY · Nursing home · 62 beds1.2 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
Westfields
Swaffham, Norfolk · PE37 7HE · Residential care home · 51 beds1.2 km

Outstanding S: GoodE: OutstandingC: OutstandingR: GoodW: Good Rated 7 years ago
Meadow House Nursing Home
Swaffham, Norfolk · PE37 8DD · Nursing home · 38 beds1.3 km

Outstanding S: GoodE: GoodC: OutstandingR: OutstandingW: Good Rated 7 years ago
The Crown Rest Home
King'S Lynn, Norfolk · PE32 2DJ · Residential care home · 18 beds6.1 km

Good S: GoodE: GoodC: GoodR: OutstandingW: Good Rated 7 years ago
Ashill Lodge Care Home
Thetford, Norfolk · IP25 7AQ · Residential care home · 35 beds9.2 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 month ago

More care homes near PE37 7HJ →

Swaffham House Care Home at a glance

Run by Kingsley Healthcare (Swaffham) Limited, Swaffham House Care Home is a residential care home in Swaffham, Norfolk with 75 registered beds. Its CQC registration covers older people, people with dementia, younger adults and people with mental health needs. The typical home in Norfolk has 29 beds, so this one is bigger than average.

CQC last rated the home in November 2022, giving it Requires improvement overall. It was Requires improvement for safe, caring, responsive and well-led as well. CQC rated effective as Good. The rating was carried over from a previous registration, which usually happens when a home changes owner. Its previous rating, in February 2022, was Inadequate, so the home has improved.

Across Norfolk, 67% of rated homes are Good or Outstanding, against 82% for England. CQC's register shows no registered manager at the moment. The nearest home with a higher rating is Holmwood House Care Centre (Good), 1.2 km away. The home changed owner in March 2026.