SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The Bill House is in the Good, with an area to improve tier ?, with 31 other homes in West Sussex.
85% of rated homes here are Good or Outstanding (England: 82%).
The Bill House is a 38-bed residential care home in Chichester, West Sussex, run by Alexander Park Homes Limited. CQC registers it to look after older people, people with dementia, younger adults and people with mental health needs.
Food hygiene inspectors scored the kitchen 5 out of 5 in March 2026. 92% of homes in West Sussex also score 5. In West Sussex, 85% of rated care homes are Good or Outstanding (England 82%). Of the 6 closest rated homes, none is rated above it.
The current CQC rating is Good, published in May 2021. Effective, caring, responsive and well-led were also Good. Safe was rated Requires improvement. That matches its previous rating, from December 2019. The rating is more than 5 years old. In West Sussex, 32% of ratings are that old (see how rating age varies by council).
