Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvementRated 5 years ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The Crescent is in the Requires improvement tier ?, with 6 other homes in Telford and Wrekin.
80% of rated homes here are Good or Outstanding (England: 82%).
The Crescent is one of 37 care homes in Telford and Wrekin: a 4-bed residential care home in Telford, run by CareTech Community Services Limited. Its CQC registration covers people with a learning disability or autism and people with mental health needs. It is a small home for Telford and Wrekin, where the median is 33 beds.
The current CQC rating is Requires improvement, published in March 2021. It was Requires improvement for safe and well-led as well. CQC rated effective, caring and responsive as Good. Its previous rating, in April 2019, was Good, so the home has slipped. The rating is more than 5 years old. In Telford and Wrekin, 60% of ratings are that old (see how rating age varies by council).