Residential care home · Kent

The Cumberland

9-11 Beltinge Road, Herne Bay, CT6 6DB

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 1 year ago ↑ Up from Req. improvement

CQC rating

Good
Published 28 April 2025 Rated 1 year ago ?
  • SafeAre people protected from abuse and avoidable harm?75%Good
    See the breakdownHide the breakdownAll 8 good
    • Infection prevention and controlGood
    • Involving people to manage risksGood
    • Learning cultureGood
    • Medicines optimisationGood
    • Safe and effective staffingGood
    • Safe environmentsGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
    See the breakdownHide the breakdownAll 6 good
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?75%Good
    See the breakdownHide the breakdownAll 5 good
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Governance, management and sustainabilityGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 33 good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • October 2022Requires improvementSECRW
  • May 2018GoodSECRW
  • January 2016GoodSECRW

Read the full report on the CQC website ↗

How it compares in Kent

The Cumberland is in the Good tier ?, with 286 other homes in Kent. 79% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 17 (4%)
  • Good, with Outstanding areas 15 (3%)
  • Good 287 (59%)
  • Good, with an area to improve 44 (9%)
  • Requires improvement 91 (19%)
  • Inadequate 8 (2%)
  • Not yet rated 23 (5%)

See all 485 care homes in Kent →

Care homes nearby

  • The Hailey Residential Care Home
    Herne Bay, Kent · CT6 6AU · Residential care home · 40 beds0.1 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 3 years ago
  • St Brelades
    Herne Bay, Kent · CT6 6AU · Residential care home · 37 beds0.1 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 3 years ago
  • Kingsley
    Herne Bay, Kent · CT6 6BZ · Residential care home · 9 beds0.3 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: Requires improvementW: Requires improvement Rated 3 months ago
  • Kimberley Residential Home
    Herne Bay, Kent · CT6 6DT · Residential care home · 18 beds0.3 km
    Good S: Requires improvementE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Whitebirch Lodge
    Herne Bay, Kent · CT6 5SE · Residential care home · 19 beds0.5 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
  • The Meadows
    Herne Bay, Kent · CT6 5QP · Nursing home · 10 beds0.8 km
    Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated

More care homes near CT6 6DB →

Other homes run by St Brelades Retirement Homes Limited

2 care homes in total: 1 Good, 1 Requires improvement.

  • St Brelades
    Herne Bay, Kent · CT6 6AU · Residential care home · 37 beds
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 3 years ago

All 2 homes run by St Brelades Retirement Homes Limited →

What the data says about The Cumberland

The Cumberland is a 29-bed residential care home in Herne Bay, Kent, run by St Brelades Retirement Homes Limited. It is registered to care for older people and people with dementia.

Its CQC rating, from April 2025, is Good across the board: overall and for every key question. Before that, in October 2022, it was rated Requires improvement. Ratings in Kent are typically about 4 years old, which makes this one newer than most. All 33 standards CQC scored were good.

Its kitchen was rated 5 for food hygiene in June 2026. That is true of 90% of homes in Kent. 286 other homes in Kent share its tier, “Good”. St Brelades Retirement Homes Limited runs 2 care homes, and 1 of the 2 rated are Good or Outstanding. None of the 5 nearest rated homes has a higher rating.