SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Run by Krystlegate Limited, Whitebirch Lodge is a residential care home in Herne Bay, Kent with 19 registered beds. It is registered to care for older people.
Its CQC rating, from December 2019, is Good across the board: overall and for every key question. Its previous rating, in December 2018, was Requires improvement, so the home has improved. CQC hasn't re-rated the home for over 5 years, like 45% of homes in Kent. Here is how rating age varies by council.
The kitchen has a food hygiene rating of 5 (very good), from September 2026. That is true of 90% of homes in Kent. In Kent, 79% of rated care homes are Good or Outstanding (England 82%). None of the 4 nearest rated homes has a higher rating.
