Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvementRated 3 years ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The Hailey Residential Care Home is in the Requires improvement tier ?, with 90 other homes in Kent.
79% of rated homes here are Good or Outstanding (England: 82%).
The Hailey Residential Care Home is one of 485 care homes in Kent: a 40-bed residential care home in Herne Bay, run by All About Care Limited. CQC registers it to look after older people, younger adults and people with mental health needs. That is larger than most homes in Kent, where the typical home has 24 beds.
Food hygiene inspectors scored the kitchen 5 out of 5 in September 2026. 90% of homes in Kent also score 5. 90 other homes in Kent share its tier, “Requires improvement”. The nearest home with a higher rating is The Cumberland (Good), 0.1 km away. 0 of All About Care Limited’s 2 rated homes are Good or Outstanding (compare care home groups).
CQC's latest rating, from July 2023, is Requires improvement overall. It was Requires improvement for safe and well-led as well. Effective, caring and responsive were rated Good. Its previous rating, in December 2018, was Good, so the home has slipped.
