SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The Firs is a 10-bed residential care home in Crowthorne, Wokingham, run by Norwood Ravenswood. Its CQC registration covers older people, people with dementia, people with a physical disability, people with a learning disability or autism and people with a sensory impairment.
In June 2018, CQC gave it Good overall, and Good for each of the five key questions too. Its rating before that, in March 2017, was the same. CQC hasn't re-rated the home for over 5 years, like 74% of homes in Wokingham. Here is how rating age varies by council.
None of the 6 nearest rated homes has a higher rating. 17 of Norwood Ravenswood’s 17 rated homes are Good or Outstanding (compare care home groups). Its kitchen was rated 5 for food hygiene in March 2025. That is true of 80% of homes in Wokingham. Across Wokingham, 93% of rated homes are Good or Outstanding, against 82% for England.
