SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The Heathers Nursing Home is in the Good, with an area to improve tier ?, with 43 other homes in Norfolk.
67% of rated homes here are Good or Outstanding (England: 82%).
The Heathers Nursing Home is a 45-bed nursing home in Great Yarmouth, Norfolk, run by Heathers Care Home Limited. Its CQC registration covers older people, people with dementia, younger adults and people with a physical disability. Most homes in Norfolk are smaller: the median there is 29 beds.
Of the 6 closest rated homes, none is rated above it. In Norfolk, 67% of rated care homes are Good or Outstanding (England 82%). The kitchen has a food hygiene rating of 5 (very good), from July 2025. 89% of homes in Norfolk also score 5.
The current CQC rating is Good, published in February 2020. Effective, caring, responsive and well-led were also Good. For safe, the rating was Requires improvement. Its rating before that, in June 2017, was the same. At over 5 years old, this rating is older than most. 46% of ratings in Norfolk are as old (how rating age varies by council).
