SafeAre people protected from abuse and avoidable harm?75%Good
See the breakdownHide the breakdownAll 8 good
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?88%★Outstanding
See the breakdownHide the breakdown3 of 6 exceptional
Assessing needsGood
Consent to care and treatmentGood
Supporting people to live healthier livesGood
Delivering evidence-based care and treatmentExceptional
How staff, teams and services work togetherExceptional
Monitoring and improving outcomesExceptional
CaringAre staff kind, compassionate and respectful?90%★Outstanding
See the breakdownHide the breakdown3 of 5 exceptional
Independence, choice and controlGood
Responding to people's immediate needsGood
Kindness, compassion and dignityExceptional
Treating people as individualsExceptional
Workforce wellbeing and enablementExceptional
ResponsiveAre services organised to meet people's needs?79%Good
See the breakdownHide the breakdown1 of 7 exceptional
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Providing InformationGood
Planning for the futureExceptional
Well-ledIs the home well managed, with a culture of high-quality care?93%★Outstanding
See the breakdownHide the breakdown5 of 7 exceptional
Freedom to speak upGood
Governance, management and sustainabilityGood
Capable, compassionate and inclusive leadersExceptional
Learning, improvement and innovationExceptional
Partnerships and communitiesExceptional
Shared direction and cultureExceptional
Workforce equality, diversity and inclusionExceptional
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 21 good, 12 exceptional. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The Oaks Care Home is one of 272 care homes in Birmingham: a 71-bed nursing home in Birmingham, run by EQ Care Group Limited. CQC registers it to look after older people, people with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. The typical home in Birmingham has 16 beds, so this one is bigger than average.
3 other homes in Birmingham share its tier, “Outstanding”. It is the only Outstanding home among the 7 closest. It is one of 4 homes run by EQ Care Group Limited. 4 of those with a rating are Good or Outstanding.
CQC's latest rating, from January 2026, is Outstanding overall. It was Outstanding for effective, caring and well-led as well. Safe and responsive were rated Good. The typical rating in Birmingham is about 7 years old, so this one is fairly recent. CQC scored 33 standards: 12 exceptional and the rest good.
