SafeAre people protected from abuse and avoidable harm?81%Good
See the breakdownHide the breakdown2 of 8 exceptional
Infection prevention and controlGood
Involving people to manage risksGood
Medicines optimisationGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
Learning cultureExceptional
Safe and effective staffingExceptional
EffectiveDoes care achieve good outcomes and a good quality of life?83%Good
See the breakdownHide the breakdown2 of 6 exceptional
Assessing needsGood
Consent to care and treatmentGood
How staff, teams and services work togetherGood
Supporting people to live healthier livesGood
Delivering evidence-based care and treatmentExceptional
Monitoring and improving outcomesExceptional
CaringAre staff kind, compassionate and respectful?85%Good
See the breakdownHide the breakdown2 of 5 exceptional
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsExceptional
Workforce wellbeing and enablementExceptional
ResponsiveAre services organised to meet people's needs?79%Good
See the breakdownHide the breakdown1 of 7 exceptional
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationExceptional
Well-ledIs the home well managed, with a culture of high-quality care?89%★Outstanding
See the breakdownHide the breakdown4 of 7 exceptional
Freedom to speak upGood
Governance, management and sustainabilityGood
Workforce equality, diversity and inclusionGood
Capable, compassionate and inclusive leadersExceptional
Learning, improvement and innovationExceptional
Partnerships and communitiesExceptional
Shared direction and cultureExceptional
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 22 good, 11 exceptional. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The Maples is in the Good, with Outstanding areas tier ?, with 2 other homes in Telford and Wrekin.
80% of rated homes here are Good or Outstanding (England: 82%).
The Maples is a 70-bed nursing home in Telford, Telford and Wrekin, run by EQ Care Group Limited. Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment. The typical home in Telford and Wrekin has 33 beds, so this one is bigger than average.
The current CQC rating is Good, published in January 2026. Safe, effective, caring and responsive were also Good. CQC rated well-led as Outstanding. That is more recent than most ratings in Telford and Wrekin, where the typical rating is about 5 years old. None of its 33 scored standards was below good, and 11 were exceptional.
