SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Prokare Limited runs The Willows, a residential care home in Telford, Telford and Wrekin with room for 8 residents. CQC registers it to look after younger adults and people with a physical disability. That is smaller than most homes in Telford and Wrekin, where the typical home has 33 beds.
In May 2019, CQC gave it Good overall, and Good for each of the five key questions too. Its previous rating, in May 2018, was Requires improvement, so the home has improved. At over 5 years old, this rating is older than most. 60% of ratings in Telford and Wrekin are as old (how rating age varies by council).
Across Telford and Wrekin, 80% of rated homes are Good or Outstanding, against 82% for England. CQC's register shows no registered manager at the moment. Woodside Place, 1.3 km away, is the closest home rated Outstanding. Prokare Limited runs 3 care homes, and all 3 rated are Good or Outstanding.
