Residential care home · Gateshead

The Oaks Care Home

12 Loup Terrace, Blaydon-On-Tyne, NE21 4PU

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 6 months ago ↑ Up from Req. improvement No registered manager

CQC rating

Good
Published 29 April 2026 Rated 6 months ago ?
  • SafeAre people protected from abuse and avoidable harm?69%Good
    See the breakdownHide the breakdown2 of 8 below good
    • Involving people to manage risksSome shortfalls
    • Learning cultureSome shortfalls
    • Infection prevention and controlGood
    • Medicines optimisationGood
    • Safe and effective staffingGood
    • Safe environmentsGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?67%Good
    See the breakdownHide the breakdown2 of 6 below good
    • Assessing needsSome shortfalls
    • Consent to care and treatmentSome shortfalls
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?75%Good
    See the breakdownHide the breakdownAll 5 good
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?68%Good
    See the breakdownHide the breakdown2 of 7 below good
    • Governance, management and sustainabilitySome shortfalls
    • Learning, improvement and innovationSome shortfalls
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 27 good, 6 below good. Use “See the breakdown” on each key question for its standards. ?

CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?

Earlier ratings ?

  • October 2023Requires improvementSECRW

Read the full report on the CQC website ↗

How it compares in Gateshead

The Oaks Care Home is in the Good tier ?, with 36 other homes in Gateshead. 98% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 2 (4%)
  • Good, with Outstanding areas 4 (8%)
  • Good 37 (77%)
  • Good, with an area to improve 4 (8%)
  • Requires improvement 1 (2%)

See all 48 care homes in Gateshead →

Care homes nearby

  • Hadrian House
    Blaydon On Tyne, Gateshead · NE21 4AG · Residential care home · 63 beds0.2 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Briarwood
    Blaydon On Tyne, Gateshead · NE21 4AN · Nursing home · 26 beds0.3 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 months ago
  • Blaydon Lodge
    Blaydon On Tyne, Gateshead · NE21 5AS · Residential care home · 2 beds0.5 km
    Outstanding S: GoodE: GoodC: OutstandingR: GoodW: Outstanding Rated 8 years ago
  • Waverley Lodge
    Newcastle Upon Tyne · NE15 8AY · Nursing home · 45 beds2.0 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
  • Abbeymoor Neurodisability Centre
    Newcastle Upon Tyne, Gateshead · NE16 3DZ · Nursing home · 36 beds2.4 km
    Good S: GoodE: GoodC: OutstandingR: GoodW: Good Rated 4 months ago
  • Coalway Lane
    Newcastle Upon Tyne, Gateshead · NE16 3EY · Nursing home · 20 beds2.5 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 11 months ago

More care homes near NE21 4PU →

The Oaks Care Home in brief

The Oaks Care Home is a 9-bed residential care home in Blaydon-On-Tyne, Gateshead, run by Miss Fiona Karen McCoull. Its CQC registration covers older people, younger adults and people with a learning disability or autism. That is smaller than most homes in Gateshead, where the typical home has 40 beds.

There is no registered manager on CQC's register right now. Blaydon Lodge, 0.5 km away, is the closest home rated Outstanding. Across Gateshead, 98% of rated homes are Good or Outstanding, against 82% for England. Its kitchen was rated 5 for food hygiene in January 2026. 84% of homes in Gateshead also score 5.

In April 2026, CQC gave it Good overall, and Good for each of the five key questions too. That is up from Requires improvement in October 2023. The typical rating in Gateshead is about 2 years old, so this one is fairly recent. CQC found some shortfalls in “assessing needs”, one of 6 standards out of 33 scored below good.