SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The Phoenix Centre is a 6-bed residential care home in Blackpool, run by Blackpool Borough Council. CQC registers it to look after older people, people with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs, people who use drugs or alcohol, people with an eating disorder and children. That is smaller than most homes in Blackpool, where the typical home has 24 beds.
Its CQC rating, from January 2019, is Good across the board: overall and for every key question. That matches its previous rating, from July 2016. At over 5 years old, this rating is older than most. 32% of ratings in Blackpool are as old (how rating age varies by council).
4 of Blackpool Borough Council’s 4 rated homes are Good or Outstanding (compare care home groups). None of the 6 nearest rated homes has a higher rating. Across Blackpool, 79% of rated homes are Good or Outstanding, against 82% for England.
