SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
The Poplars is in the Requires improvement tier ?, with 49 other homes in Staffordshire.
78% of rated homes here are Good or Outstanding (England: 82%).
The Poplars is a 33-bed residential care home in Stoke On Trent, Staffordshire. The home is its own registered provider. It is registered to care for older people, people with dementia, people with a physical disability and people with mental health needs.
Food hygiene inspectors scored the kitchen 5 out of 5 in February 2026. 85% of homes in Staffordshire also score 5. In Staffordshire, 78% of rated care homes are Good or Outstanding (England 82%). There is no registered manager on CQC's register right now. Chesterton Lodge, 2.5 km away, is the closest home rated Good.
CQC last rated the home in November 2022, giving it Requires improvement overall. It was Requires improvement for safe and well-led as well. CQC rated effective, caring and responsive as Good. That matches its previous rating, from September 2019.
